TOTAL QUALITY MANAGEMENT
The Management Development Program was organized by the department of management studies to give an insight to the budding managers to learn the Quality concepts and its implement in the corporate world to achieve the Excellence through continuous improvement. The Program was divided into two sessions. During the pre lunch session Mr. Jha shared his views on Six Sigma concept and its implementation in the Quality Maintenance. He emphasized on , how the Organization can apply the Six Sigma Concept practically in the process and its advantages for the Organization to achieve the Quality Products and services that can delight our Customers. During the Post lunch session the basic concept of TQM was discussed under which the Evolution of TQM, Road map of TQM and Quality Gaps identified in the Indian Companies was discussed.
At the End of Program the Queries were raised by the Audience and answered by the Speaker satisfactorily. The Audience Mix (Students and Teachers) learned the new insights and Knowledge of TQM and its applications in the Business Organizations.
I T M U n i v e r s i t y ,
NH-75 , Jhansi Road, Gwalior - 475001, ( M.P. ), INDIA
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